Primal Pet Naturals Privacy Policy
Last updated: November 20, 2025.
Primal Pet Naturals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Information You Provide Directly
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely by payment processors, not stored by us)
- Any message or inquiry you send us
B. Information Collected Automatically
When you visit our website, we may receive:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Cookies and tracking technologies
This helps us improve website performance and customer experience.
2. How We Use Your Information
We use your information to:
- Process and ship your orders
- Provide customer service
- Respond to messages and questions
- Improve our website and services
- Send emails about your order, account, or promotions (you may opt out anytime)
- Prevent fraud and protect website security
We do not sell your information to third parties.
3. How We Share Your Information
We may share your information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping carriers
- Email marketing platforms
- Website hosting providers
- Analytics tools (for traffic and performance tracking)
These partners are only allowed to use your information to perform services for us.
We do not share or sell your information for advertising outside of our business operations.
4. Cookies and Tracking
Our website may use cookies to:
- Remember your cart
- Keep you logged in
- Improve website loading
- Track usage to help us make improvements
You can disable cookies in your browser settings, but parts of the website may not function correctly.
5. Data Security
We take reasonable steps to protect your information, including:
- Secure website connections (HTTPS)
- Encrypted payment processing
- Limited access to customer data
- Secure storage of order records
However, no method of online transmission is completely secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
You may:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, if legally allowed
- Opt out of marketing emails at any time
To make a request, email us at:
primalpetnaturals@gmail.com
7. Children’s Privacy
Our website and products are not directed toward children under 13.
We do not knowingly collect information from children. If we learn that we have collected such information, we will delete it.
8. Third Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date listed at the top.
Continued use of the website after changes means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us:
Primal Pet Naturals – Katie and/or Alyssa Mann
primalpetnaturals@gmail.com